Dispatch Policy

Goods are normally dispatched within 21-28 days. If we are unable to despatch your order within 21-28 days please email us for information. Austin Racing uses UPS services worldwide and is subject to UPS terms and conditions. Austin Racing does not accept liability of any lost or damaged shipments, once they have been handed over to UPS. If any problem does occur with shipping, UPS investigation procedures must be followed and all liability falls to UPS as the consignment is in their care. Due to the current Covid-19 pandemic we're currently experiencing longer than normal lead times. Please see homepage.

Prices and Tax.

The price shown for the goods excludes postage and packing and VAT at the correct rate (UK ONLY) unless specifically stated. The charges for postage and packing are shown in the Checkout once you have entered the country and method of delivery and before you are asked to confirm the order. Delivery to All countries outside of the UK may result in import duties payable on receipt of the goods. You will be liable for these duties. Austinracing will not pay any duties due. Items may not be delivered if duties due are not paid in full by the receiver.

Cancellation and Returns

Cancellations made within the first 14 days will be subject to a £25 admin fee,

If the goods are found to be faulty you have a right to cancel the contract, return the goods and receive either a full refund of your monies or replacement goods as long as the goods are returned in the same exact un-used condition as when they were received by you.

If the goods are not faulty and are returned due to being unwanted we will charge a 40% re stocking fee along with all postal costs.

Any 3rd party goods and special order goods that are not manufactured by austinracing can not be returned for a refund. Please send an e-mail to us before you return goods, telling us that you are returning the goods and why.

Any cancellations made after 14 days from order date but before delivery, will incur a 20% restocking fee as production will have begun,

Black ceramic systems cancelled within 7-14 days are subject to the 20% restocking fee. After the 14 days this order cannot be cancelled.

Warranty

All Austin Racing exhausts come with a one year manufactures warranty to cover you in the unlikely event of any manufacturering defects. To honor this warranty you must retain your original invoice as proof of purchase.

Confidentiality

All confidential information, including credit card details, are held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.

Indemnity

You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site. Disclaimer: This exhaust is for race use only and has not been homologated and is fitted at the buyer’s own risk and may invalidate all warranties. The seller accepts no responsibility in the extreme unlikelihood of damage accruing to the motorcycle not covered by the manufacturers warranty as a direct result of the fitting of this exhaust. The seller accepts no responsibility of court or any action taken against the buyer as a result of this exhaust being used on a public highway

Jurisdiction

The Contract will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts.

Consumer Rights

None of the above Terms and Conditions affects your statutory consumer rights.

Pictures

Pictures are for illustration use only. As improvements are made the parts are updated.

Declaration

We declare that these products are manafactured, originate and are shipped 100% from the United Kingdom.

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